Product Manager

Company: Backroads
Location: San Francisco
Posted on: April 22, 2025

Job Description:

About the Departments: ITThe IT Department is a team consisting of dedicated IT professionals with over two decades of institutional expertise, deeply committed to enhancing the organization's infrastructure. They bring a passion for continuous improvement and a collaborative spirit.The department is comprised of several teams, which include the below:

• Product: The team creates innovative solutions that delight users and drive business growth by turning insights into impactful products.
• Project Management (PMO): The PMO drives strategic alignment and execution excellence, empowering teams to deliver projects on time, within scope, and with maximum impact.
• Business Intelligence & Infrastructure: The team transforms data into actionable insights and ensures a robust, scalable foundation for smarter, data-driven decisions across the organization.By joining the IT team at Backroads, you'll be part of a group that values building innovative people processes and fostering a positive, inclusive employee experience.The Product Manager will partner closely with engineering, design, sales, marketing, trip operations, and executive leadership to scale and enhance Backroads' product ecosystem. This is a high-impact, high-visibility opportunity to drive key initiatives that directly influence the company's growth and operational excellence.We are looking for a collaborative, strategic thinker with a passion for delivering customer-centric solutions and a track record of success in managing multi-product platforms, stakeholder alignment, and technology-driven operational improvements.Key Responsibilities
  • Collaborate on product strategy and roadmap development for one or more key product areas.
  • Collaborate with engineering and design teams to define detailed product requirements and ensure successful delivery.
  • Partner with trip operations, marketing, sales, and customer support teams to gather insights, validate initiatives, and ensure product-market fit.
  • Analyze product performance metrics, user feedback, and market trends to inform decisions and iterate on products.
  • Drive operational efficiency by identifying and implementing scalable technology solutions.
  • Present strategies, updates, and recommendations to executive leadership and key stakeholders.Qualifications
    • 5+ years of product management experience, ideally across multiple products or platforms.
    • Proven success collaborating across engineering, design, marketing, and operations teams.
    • Strong analytical skills, with the ability to use data to drive product decisions.
    • Experience in the travel, logistics, e-commerce, or operations-focused industries preferred.
    • Exceptional communication and stakeholder management skills.
    • Demonstrated ability to lead through influence in fast-paced, cross-functional environments.
    • Bachelor's degree required; MBA or advanced degree a plus.About Backroads:At Backroads we're passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages - including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.Why Backroads:At Backroads, we value every single member of our staff, and we're proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have - you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud - delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:
      • Comprehensive medical, dental, and vision insurance
      • 401(k) with company match, flex plan, and parental leave
      • Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips!
      • Complimentary trips and trip discounts for employees, and trip discounts for employees' friends and family!
      • Outdoor industry discounts and deals
      • Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
      • Wellness programs and regular lunchtime bike rides and yogaBackroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Salary Ranges:$155,000.00 - $195,000.00At Backroads, we uphold a commitment to transparency and fairness within our hiring process, particularly regarding compensation. The salary range posted for each role applies to both employment offers and employees actively working in the role.New hires are typically offered a starting salary between the minimum and midpoint of the range to ensure there is continued opportunity for salary progression during your employment at Backroads, reflecting our commitment to rewarding ongoing dedication, high performance, and significant contributions to our team. This approach not only supports our budgeting strategy but also our intention to foster an environment that encourages long-term growth and strong relationships between Backroads and our valued employees.Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.FROM OUR FOUNDERI can't imagine a better way to travel the world than under your own power and in the company of like-minded adventurers. Sure, Backroads provides superb accommodations and meals, amazing Trip Leaders and unforgettable local encounters. But whether you're sticking with the group or breaking off on your own, all of our planning and support are ultimately aimed at one simple thing: giving you the flexibility you need to discover the world on your own terms.
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Keywords: Backroads, Modesto , Product Manager, Executive , San Francisco, California