Client Principal - Travel & Retail

Company: Thoughtworks Inc.
Location: San Francisco
Posted on: April 22, 2025

Job Description:

Client Principals (Travel & Retail vertical) are the trusted partner of existing Thoughtworks clients, supporting them in their business transformation journey through a technology-centric approach. They're also an extension of delivery teams, ensuring that both business and technology groups are aligned. By staying continuously connected with a customer's business and technology strategy as well as our offerings, they drive customer growth while positioning Thoughtworks as trusted industry leaders.Job Responsibilities

• Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
• Establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• Partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• Engage in consultative business development, growing relationships both vertically and horizontally.
• Approach client executives as true business partners, expanding the company's breadth and depth to its full potential.
• Take a consultative approach to working with our clients' C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• Identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• Maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.
• Stay current with Thoughtworks' business strategy and IT goals.Job QualificationsTechnical Skills
  • Experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating 'win-win' value propositions at both company and individual levels.
  • Understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm.
  • Bonus points if you are well versed in agile delivery best practices.Professional Skills
    • A forward-thinking mindset - you infuse thought leadership and innovation into how you partner with a client.
    • A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories.
    • Ability to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
    • Comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
    • Ability to take abstract, technical or strategic concepts and translate them into actionable ideas.
    • Thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
    • View negotiation as an opportunity to establish credibility and a positive rapport with the client.Other Things to KnowLearning & DevelopmentThere is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.TravelWhile we've traditionally been a traveling consultancy, we have adopted a hybrid working model with the majority of work being completed remotely from either home or local Thoughtworks offices. However, business travel to client locations should be expected when required by Thoughtworks or our clients' needs.Company PoliciesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.Country: USACity: San Francisco, CaliforniaDate Posted: 02-06-2025Industry: Information TechnologyEmployment Type: RegularAbout ThoughtworksThoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.Benefits: The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training.Thanks for your interest in joining Thoughtworks. A member of our Recruiting team will review your application as soon as possible.In the meantime, check out our Consultant Life page to learn more about the extraordinary impact Thoughtworkers make on clients, the tech industry and each other.Please note that we value privacy: all information submitted to us via your online application will be kept confidential to Thoughtworks.
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Keywords: Thoughtworks Inc., Modesto , Client Principal - Travel & Retail, Hospitality & Tourism , San Francisco, California