Development Services Technician I/II
Company: City of Modesto
Location: Modesto
Posted on: March 2, 2025
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Job Description:
Passionate about urban planning and development? Love working
with people? Join our dynamic Community & Economic Development
team! If you have 2+ years of administrative or technical
experience (bonus points for land use development knowledge!) and
the equivalent to an associate's degree in urban planning,
engineering, or a related field, we want you! Help shape the future
of our community-apply today!
Considering making an application for this job Check all the
details in this job description, and then click on Apply.
Upcoming Salary Increases and Incentives:
3% COLAeffective July 1, 2025
3% COLA effective July 1, 2026
2.5% Education Incentive (bachelor's degree)
5% Education Incentive (master's degree)
The Development Services Technician I/II is responsible to provide
customer service, including but not limited to in-person
consultation at the planning front counter, responding to internal
and external customer questions via email, telephone, or meetings
both digital and in person; to provide information and direction to
the public on processes and requirements associated with
construction, community development, planning and building; to
provide assistance and support to professional planning and
building staff; to receive, review, route, process and perform
minor plan checking of minor applications and permits; and to
perform responsible technical and administrative work for the
planning and building divisions.
APPLICATION PROCESS
Applicants will be assessed on the application submitted. It is the
applicant's responsibility to fill out the "Education" and "Work
Experience" sections of the application with complete information
and adequate detail. Applications will be screened to the most
qualified. Please do not substitute any part of the application
with the words "see resume".
The following information is provided for use as a reference and as
a planning tool. Human Resources is unable to schedule make-up
examinations. Applicants considered to be the most qualified will
be invited to continue in the testing process. The Human Resources
Department reserves the right to revise the testing process to best
meet the needs of the City.
Tentative Testing Schedule
Online exam
March 18, 2025 through March 24, 2025 at 5:00 PM
The City of Modesto is an equal opportunity employer. We are
committed to fostering, cultivating and preserving a culture of
diversity, equity and inclusion. A City application is required,
including Supplemental Questionnaire.
Essential and other important responsibilities and duties may
include, but are not limited to, the following:
All Assignments:
Serve as first line of contact to internal and external customers
on land use, planning, building, and community development related
issues.
Provide information and direction to the public related to land
use, planning, building and community development and associated
permit processes via phone, e-mail and counter work.
Review and provide information and direction to the public
regarding applicable, local, State and Federal regulations,
planning and engineering codes, ordinances, documents, standards
and guidelines.
Perform minor plan checks; review, log-in and coordinate routing of
various plans and permits; ensure insurance is on file.
Calculate land use related fees and provide fee estimates as
requested; issue routine permits.
Research, compile and analyze a variety of data for special
projects and various reports.
Maintain manuals and update resource materials; develop and
maintain a variety of databases.
Recommend and participate in the implementation and improvement of
policies and procedures related to assignment with the goal of
improving customer service.
Assist in the preparation of a variety of agenda reports and
resolutions.
Update and maintain a variety of files and records.
Establish and maintain positive working relationships with
co-workers, City employees and the public using principles of good
customer service.
When assigned to Development Services:
Process requests for Outdoor Dining permits; conduct field
inspections to ensure
compliance with approved plans; coordinate annual renewal
process.
Receive and process requests for residential clearance; conduct
field inspections for public improvements; identify existing
utilities, connections and improvements.
Receive requests for outside service; explain Outside Service
Agreement requirements and process to the public, complete required
agreement, and verify ownership and calculate fees.
Provide infrastructure information to the public utilizing GIS,
various sources to provide accurate information both in person and
via phone; meet with citizens about development requirements,
investigate and resolve complaints.
When assigned to Planning:
Assist with the processing of parcel and subdivision maps; check
for completeness, code violations, environmental assessment
requirements and other pertinent data.
Assist with reviewing applications for zoning changes; compile
zoning history, size and development features; research lot
history, zoning, and entitlements.
Assist with the processing of annexations; research background
information on tax assessments, registered voters, availability of
utilities and public services, property owner sentiment, and
logical boundaries.
Conduct field surveys regarding property owner sentiment and land
use.
Work with the City's GIS system to integrate data into a variety of
systems; create and work with maps and drawings using AutoCAD and
ArcMap.
Design and prepare graphic artwork such as brochures, illustration
and covers for reports, posters, lettering charts and signs for
wall displays; develop initial design and layout of sketches; meet
with other City personnel to discuss and evaluate graphic needs;
maintain an inventory of graphics supplies and materials.
Marginal Functions:
Perform related duties as assigned.
Knowledge of:
Depending on Assignment:
Principles, practices and trends in land use.
Pertinent Federal, State, and local laws, codes and
regulations.
Basic research techniques, resources and sources of information
related to land use functions.
Principles, practices and techniques of drafting and graphic
design.
Basic statistical and engineering practices as applied to land
use.
Principles and practices of customer service.
Computer programs such as AutoCAD, GIS, Excel, and Word.
Modern office procedures, methods and computer equipment.
Ability to:
Depending on Assignment:
Learn to interpret, apply and explain basic local, State and
Federal regulations and standards.
Read and understand general construction plans and
specifications.
Research, compile, analyze, interpret and prepare a variety of
statistical and administration reports.
Prepare correspondence and memorandums.
Conduct routine analytical studies; problem solve.
Make accurate mathematical calculations.
Prepare maps, graphs, charts, site plans, and other descriptive
material using difficult lettering, tracing, drafting and
layouts.
Provide information to the public, developers and realtors
regarding land use.
Establish and maintain effective working relationships with those
contacted in the course of work.
Communicate clearly and concisely, both orally and in writing.
Experience and Training Guidelines:
Any combination of experience and training that would likely
provide the required knowledge and abilities is qualifying. A
typical way to obtain the knowledge and abilities would be:
Experience:
Two years of increasingly responsible administrative or technical
experience that involved extensive public contact, preferably
related to land use development.
Training:
Equivalent to an Associate's degree from an accredited college with
major course work in urban planning, engineering or related
field.
Development Services Technician II
In addition to the qualifications for the Development Services
Technician I:
Knowledge of:
Depending on Assignment:
City permit and plan check procedures, rules, regulations, and
guidelines.
Maps, construction plans, and specifications.
Pertinent federal, state, and local laws, codes, rules and
regulations, including building, zoning, engineering, and planning
codes and regulations related to the permit process.
Basic accounting principles.
Principles and practices of cashiering and money handling.
Principles, practices, and techniques of drafting and graphic
design.
Ability to:
Depending on Assignment:
Interpret, explain, and apply federal, state, local, department,
and program policies, procedures, laws, rules, and regulations.
Understand complex construction plans, engineering drawings, and
specifications.
Respond to and assist in the resolution of difficult and complex
land use related inquiries and complaints.
Process various forms of payment; reconcile deposits and research
and reconcile discrepancies; match payments invoices.
Produce a variety of maps and graphics using modern software
applications.
Perform minor plan checks.
Properly handle money and make change.
Experience and Training Guidelines:
Any combination of experience and training that would likely
provide the required knowledge and abilities is qualifying. A
typical way to obtain the knowledge and abilities would be:
Experience:
Two years of increasingly responsible experience equivalent to
Development Services Technician I with the City of Modesto.
Training:
Equivalent to an associate's degree from an accredited college with
major course work in urban planning, engineering, or a related
field.
Mobility: frequent use of keyboard; frequent sitting for long
periods of time; occasional bending or squatting. Lifting:
frequently up to 10 pounds; occasionally up to 25 pounds. Vision:
constant use of overall vision; frequent reading and close-up work;
occasional color and depth vision. Dexterity: frequent repetitive
motion; frequent writing; frequent grasping, holding, and reaching.
Hearing/Talking: frequent hearing and talking, in person and on the
phone. Emotional/Psychological: frequent decision-making and
concentration; frequent public and/or coworker contact; occasional
working alone. Environmental: frequent exposure to noise.
WORKING CONDITIONS
Work is performed in a typical temperature controlled office
environment subject to typical office noise and environment. Some
positions may be assigned to remote locations. Positions may
require occasional overtime or weekend work and travel is rare.
PI264444173
Keywords: City of Modesto, Modesto , Development Services Technician I/II, Professions , Modesto, California
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