Billing Operations Analyst

Company: Goodwin Procter Boston
Location: Redwood City
Posted on: April 24, 2025

Job Description:

Billing Operations Analyst page is loadedBilling Operations AnalystApply locations Silicon Valley time type Full time posted on Posted 2 Days Ago job requisition id R03384Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer.This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.The Legal Operations Analyst is a detail-oriented and analytical professional who plays a crucial role in ensuring the accuracy and efficiency of internal billing processes for billing, ebilling and collections. This role will be responsible for reviewing and correcting time entry narratives, analyzing invoice discrepancies, and collaborating with various stakeholders to maximize revenue recovery. With strong data analysis skills they proactively improve processes and drive automation.What You Will Do:

• Time Entry Narratives - Review and correct time entry narratives as needed in order to meet billing guidelines and/or billing attorney preferences.
• E-billing Invoice Review & Data Analysis - Analyze invoice short pays by reviewing client billing guidelines, payment discrepancies, and dispute codes. Utilize data analysis to identify trends, assess financial impact, and ensure compliance with contractual agreements.
• E-billing Appeal Evaluation & Strategic Decision Making - Collaborate with attorneys, finance team and leadership to determine whether short pays should be appealed. Assist in evaluating historical trends to develop data insights to support decision making and maximize revenue recovery.
• E-billing Appeal Submission & Resolution Tracking - Prepare and submit well documented appeals through eBilling platforms and client portals. Track and monitor appeal statuses, generate reports on outcomes, and communicate findings to key stakeholders to improve billing processes and financial performance.
• Develop Playbook - Develop operating process and playbook for e-billing invoice review and appeals.
• Drive Automation - Identify opportunities to automate processes, wherever possible.
• Metrics and Reporting - Develop KPIs and associated reporting to track performance of these initiatives.
• Ad Hoc Projects - Provide support on ad hoc projects as needed.Who You Are:
  • Bachelor's degree required
  • 1+ years' experience as a business or financial analyst or legal operations analyst
  • Professional services or law firm experience highly desirable
  • Excellent analytical skills and high level of attention to detail
  • Strong written and oral communication skills
  • Advanced MS Excel skills
  • Proficiency with MS Word and PowerPoint
  • Experienced in Business Intelligence (and Business Applications) development (Alteryx and Tableau preferred).
  • Strong ability to forge relationships and work collaboratively with others
  • Ability to protect and maintain confidential and sensitive informationBenefits and More:At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
    • Flexible work arrangements and hybrid work schedule
    • Health, dental, and vision insurance
    • Life and disability insurance
    • Retirement & Savings Plan
    • Emergency back-up child and adult care
    • Paid vacation, sick time off, and holidays
    • Professional development and career advancement opportunities
    • Employee recognition and reward programs
    • Employee wellness and assistance programs
    • Employee discounts and perksThis position is eligible for overtime: No. The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $81,700.00-108,900.00About GoodwinAt Goodwin, we partner with our clients to practice law with integrity, ingenuity, agility, and ambition. Our 1,800 lawyers across the United States, Europe, and Asia excel at complex transactions, high-stakes litigation and world-class advisory services in the technology, life sciences, real estate, private equity, and financial industries. Our unique combination of deep experience serving both the innovators and investors in a rapidly changing, technology-driven economy sets us apart. To learn more, visit us at www.goodwinlaw.com and follow us on Twitter, LinkedIn, and Instagram.Interviewing at GoodwinNeed Help?If you have trouble applying submit your question to: DG-TalentAcquisitionGOTeam@goodwinlaw.com
      #J-18808-Ljbffr

Keywords: Goodwin Procter Boston, Modesto , Billing Operations Analyst, Professions , Redwood City, California