Associate Director of Business Applications and ERP Support

Company: UNIVERSITY OF MISSISSIPPI
Location: Santa Cruz
Posted on: April 14, 2025

Job Description:

Associate Director of Business Applications and ERP SupportLocation: University, MS, US, 38677Employee Designation: Regular Full-time (Benefits Eligible)The University of Mississippi - fondly referred to as Ole Miss - stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member - student, faculty, and staff - can achieve their fullest potential.Department SummaryThe Office of Information Technology (IT) supports the university's success through teaching, learning, research, and service by way of technological excellence. To that end, IT empowers the UM community by enabling effortless access to data, information, and knowledge by delivering creative technology services in support of the mission(s) of campus units.The Business Applications and ERP Support (BAES) team within IT supports UM's core business processes within the division of finance and administration, including human resources/payroll, finance (accounting, budgeting, student accounting), and procurement. The BAES team is currently participating in the implementation of Workday HCM/Payroll and Workday Finance as part of UM's ERP transformation initiative, Project Encompass.Role SummaryThis position leads the technical development, implementation, and support of complex, enterprise-wide, business and financial software applications within the university's ERP ecosystem. This position will function as a technical lead for UM's Workday implementation, providing leadership and oversight to key technical workstreams such as data conversion, integrations, reporting/analytics, business process administration, security, etc. Upon go-live, the incumbent will lead a team of technical professionals (e.g. software developers and business analysts) focused on the long-term support and maintenance of Workday HCM or Workday Finance.The incumbent provides technical leadership and support to the business processes within the university, provides strategic direction and supervision of technical staff, manages all aspects of the software development life cycle, assists with planning and managing departmental budget, and serves as a lead in the absence of the director.Examples of Work Performed

• Serves as a technical lead for UM's Workday implementation, providing leadership and oversight to key technical workstreams such as data conversion, integrations, reporting, business process administration, security, etc.
• Leads a team of technical professionals focused on the long-term support and maintenance of Workday HCM or Workday Finance.
• Leads the technical design, development, implementation, and support of complex business software applications, including but not limited to the university's financial, human resources, payroll, and procurement processes.
• Assists the director in planning, coordinating, supervising, and administering the daily operations of the Business Applications and ERP Support team.
• Develops and implements policies and procedures related to the operations of the unit.
• Provides strategic direction and leadership to the technical team, ensuring appropriate distribution of assignments while maintaining project timelines and goals.
• Acts as a liaison with customers to establish needs and priorities of requested software development projects.
• Directs the efforts of the software development team to ensure customers' needs are met and are operationally sound.
• Maintains effective communication of expectations and goals throughout all phases of the software development life cycle.
• Manages various personnel functions including, but not limited to, hiring, merit increase recommendations, promotions, transfers, vacation schedules, etc.
• Assists with the planning and management of the departmental budget.
• Engages in conversations/builds relationships with peer institutions that use the same ERP system, collaborating on solutions to complex business problems/issues.
• Manages multiple initiatives while budgeting and maintaining strong business relationships with the campus community.
• Serves as the lead in the director's absence.
• Performs similar or related duties as assigned or required.Essential Functions
• Manages the technical development, implementation, and support of complex, enterprise-wide, student information and academic applications.
• Provides technical leadership and support to the business processes within the university.
• Provides strategic direction and supervision of technical staff and manages all aspects of the software development lifecycle.
• Assists with planning and managing departmental budget and leads the unit in the absence of the director.Education: Bachelor's DegreeExperience: (6) Six Years Experience. (3) Three Years Supervisory ExperiencePreferred QualificationsFor full consideration, please submit a resume and cover letter.EEO StatementThe University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.Minimum Physical RequirementsPhysical Requirements: These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as-needed basis.Corrective devices may be used to meet physical requirements.Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds.Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.Motor Coordination: While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms.Interview Requirements:Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
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